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After-sales maintenance and technical consultation

After-sales maintenance and technical consultation

1. Fast response, global coverage
24/7 multi-language support: English, Russian, Arabic and other 10+ language teams online, emergency problems within 1 hour response, 72 hours to provide solutions.
Direct access to original parts: Relying on the storage network of Hainan Free Trade Port, we provide standardized and customized parts (such as fireproof panels, structural bolts), and the global logistics can be delivered in 72 hours.

2. Professional diagnosis and remote guidance
AR intelligent inspection: Remote fault diagnosis through augmented reality technology, engineers in real time to mark the maintenance steps, reduce the field service cost.
Technical document library: Open multi-language operation manual, 3D disassembly animation and maintenance guide, support customers to troubleshoot common problems.

3. Customize maintenance plans
Life cycle management: According to the project environment (such as extremely cold climate, high temperature in the Middle East) customized anti-corrosion, anti-rust, heat insulation special maintenance solutions.
Regular inspection service: Contracted customers enjoy free on-site equipment inspection twice a year, extending the building life by more than 30%.

4. Compliance and traceability
Service standardization: Follow the ISO 55000 asset management system, the whole service record can be traced, and meet the audit requirements of UN, WHO and other projects.
Localization cooperation: Linkage with regional certification maintenance providers to provide low-cost, high-time localization support.

Contact our global team of consultants today for a white paper and compliance qualification for a dedicated solution!
📩 Email: garfieldchen322@gmail.com | 🌐 Hotline&Whatsapp: +86 134-3172-4430 (multilingual 24/7)

Why trust us?

10 years of experience: serving 200+ post-disaster reconstruction and commercial projects around the world, with a fault resolution rate of 99.3%.

Technical endorsement: Holding China Equipment Maintenance Qualification (CMA), EU CE after-sales compliance certification.

Mission driven: With the concept of “building as the base, service as the shield”, we protect the sustainable operation of every building.

Description

Why trust us?

10 years of experience: serving 200+ post-disaster reconstruction and commercial projects around the world, with a fault resolution rate of 99.3%.

Technical endorsement: Holding China Equipment Maintenance Qualification (CMA), EU CE after-sales compliance certification.

Mission driven: With the concept of “building as the base, service as the shield”, we protect the sustainable operation of every building.

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